Order Management Associate

The Order Management Associate will accurately enter orders, resolve conflicts, and ensure order fulfillment while providing excellent customer service. The role requires experience in Customer Service, Order Management, or Supply Chain roles, with a focus on process improvement and customer satisfaction.

Requirements

• Bachelor's degree or equivalent
• 0-5 years of experience in Customer Service, Order Management, or Supply Chain roles
• Order Management or Supply Chain Management experience required
• Small group project or process improvement initiative
• At least 2 years experience in a BPO or shared services environment working with Asia, Australia, Europe, South Africa, Latin America or North America market
• Amenable to working on a night shift schedule

Benefits

• Hybrid work setup
• HMO upon hire
• Values-based culture
• Work-life balance