Customer Support Officer

Contractify is a leading Belgian SaaS company that provides a contract management solution. They are looking for a Customer Support Officer to strengthen their team and deliver top service to their customers.

Requirements

• 1–3 years in a customer support, content, or SaaS-related role
• Excellent writing and communication skills in Dutch and English
• Empathy and patience
• A knack for organization and juggling multiple priorities

Benefits

• Permanent contract with a competitive salary
• Bonus system
• Extralegal benefits (meal vouchers, eco vouchers, mobile phone subscription, laptop, health insurance, group insurance, ambu & health plan with Alan)
• Flexible remuneration/cafeteria plan
• Personal growth opportunities
• Flexible working hours
• 40-hour week with extra holidays
• Fun and relaxed atmosphere
• Daily fresh soup
• Combination of remote work and work in the office