Contractify is a leading Belgian SaaS company that provides a contract management solution. They are looking for a Customer Support Officer to strengthen their team and deliver top service to their customers.
Requirements
- 1–3 years in a customer support, content, or SaaS-related role
- Excellent writing and communication skills in Dutch and English
- Empathy and patience
- A knack for organization and juggling multiple priorities
Benefits
- Permanent contract with a competitive salary
- Bonus system
- Extralegal benefits (meal vouchers, eco vouchers, mobile phone subscription, laptop, health insurance, group insurance, ambu & health plan with Alan)
- Flexible remuneration/cafeteria plan
- Personal growth opportunities
- Flexible working hours
- 40-hour week with extra holidays
- Fun and relaxed atmosphere
- Daily fresh soup
- Combination of remote work and work in the office