ServiceDesk Analyst
Coretek ServicesHyderabad, Telangana, India
Posted April 1, 2026
Full Time
About the Company
Coretek Services excels in IT infrastructure management as a Microsoft Azure Expert MSP, driving business technology efficiency.
Job Description
The Service Desk Analyst provides quality level 1/2 support to a multi-client environment, employing customer service, technical expertise, and timeliness. Handles incoming tickets, provides second-level support, and contributes to the knowledge base.
Requirements
- 2-5 years in a service desk environment
- Active Directory, passwords, GPO, etc.
- Knowledge of Citrix and VPN
- Printer Support
- SaaS support
