Service Desk Analyst

The Service Desk Analyst will provide technical support over the phone, remotely and occasionally in person, and maintain the smooth operation of Stantec. They will be responsible for prompt, courteous customer support and service, responding to requests for technical assistance via phone, remotely or in person, and following up on customer interactions.

Requirements

• Respond professionally to requests for technical assistance
• Follow standard Service Desk operating procedures
• Accurately log all interactions using ticketing software

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and professional development