SERVICE DESK ANALYST L1
WiproPune, Maharashtra, India
Posted April 1, 2026
Full Time
About the Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company that specializes in delivering innovative solutions for digital transformation. With a comprehensive portfolio of capabilities including consulting, design, engineering, and operations, Wipro helps clients achieve their strategic objectives and build future-ready businesses. The company's global presence across 65 countries and its commitment to sustainability make it a distinctive player in the industry.
Job Description
The role of Service Desk Analyst L1 involves troubleshooting end-user issues, providing customer service, and maintaining accurate records of service desk tickets. Key responsibilities include responding to queries, managing queries, and identifying process improvements.
Requirements
- TIS Service Desk experience
- Ability to work with minimal supervision
- Good communication and customer service skills
Benefits
- Competitive salary
- Health insurance
- Paid time off
- Retirement plan
- 401k matching