Bank IT Specialist
Cornerstone Capital BankLubbock, Texas, United States
Posted April 1, 2026
Full Time
About the Company
Cornerstone Capital Bank is a Texas‑based, FDIC‑insured community bank that specializes in retail banking and mortgage lending. Leveraging a team of dynamic, service‑oriented professionals, the bank is developing digital banking and mortgage‑lending platforms designed to simplify the customer experience. With a strong focus on personalized service and innovative technology, Cornerstone Capital Bank differentiates itself by combining traditional banking values with forward‑thinking digital solutions. Its subsidiary, The Roscoe State Bank, extends this commitment to local communities across Texas. Employees enjoy a collaborative culture that values innovation, customer focus, and professional growth.
Job Description
The IT Specialist is expected to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems and implement effective solutions.
Requirements
- Provide system support services
- Provide Systems Administration
- Foster positive end-user relationships
- Promote continuous improvement
- Follow up with customers
- Ensure proper recording, documentation and closure
- Recommend procedure modification or improvements
- Inspect the use of technological equipment and software
- Ensure the implementation of standard security protocols
- Properly escalate unresolved issues
- Preserve and grow knowledge of bank procedures, products and services
- Represent the bank in a professional manner
- Demonstrate flexibility to perform every other duty
