Technical Support Specialist
CoStar GroupPhilippines
Posted March 12, 2026
Full Time
About the Company
CoStar Group (NASDAQ: CSGP) is a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Founded in 1986, CoStar Group is dedicated to digitizing the world’s real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives. CoStar Group’s major brands include CoStar, a leading global provider of commercial real estate data, analytics, and news; LoopNet, the most trafficked commercial real estate marketplace; Apartments.com, the leading platform for apartment rentals; and Homes.com, the fastest-growing residential real estate marketplace. CoStar Group’s industry-leading brands also include Matterport, a leading spatial data company whose platform turns buildings into data to make every space more valuable and accessible, STR, a global leader in hospitality data and benchmarking, Ten-X, an online platform for commercial real estate auctions and negotiated bids and OnTheMarket, a leading residential property portal in the United Kingdom. CoStar Group’s websites attracted over 134 million average monthly unique visitors in the fourth quarter of 2024, serving clients around the world. Headquartered in Arlington, Virginia, CoStar Group is committed to transforming the real estate industry through innovative technology and comprehensive market intelligence. From time to time, we plan to utilize our corporate website as a channel of distribution for material company information. For more information, visit CoStarGroup.com.
Job Description
The Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and helpdesk calls, ensuring timely and effective issue resolution. The role assists with specific administrative tasks related to client onboarding and ongoing account support.
Requirements
- 2–3+ years of experience in customer success, customer service, or related fields within a corporate environment.
- Excellent English communication skills, both verbal and written.
- Knowledge of the property technology (PropTech) industry is preferred but not required.
- Bachelor’s degree in a relevant field.
Benefits
- Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more
- Access to LinkedIn Learning, giving you learning opportunities to upskill and work on your personal growth
- Access to top-notch mental health support through our Employee Assistance Program
- Continuous opportunities to leap, learn and grow.
