Principal Customer Success Manager
CouchbaseUnited States
Posted March 26, 2026
145286 - 162771 USD
Full Time
About the Company
Couchbase is a cloud database platform that empowers businesses to succeed by bringing data to life in new ways.
Job Description
Couchbase is seeking a Principal Customer Success Manager to manage strategic and enterprise customer relationships, ensuring successful adoption and value realization of Couchbase's database and data platform solutions.
Requirements
- 8-10 years of experience in Customer Success, Technical Account Management, Account Management, or similar customer-facing roles
- Experience supporting enterprise SaaS, database, or infrastructure platforms
- Ability to work with technical stakeholders such as developers, architects, and engineering teams
- Strong communication and relationship management skills
- Experience with CRM and customer success platforms (e.g., Salesforce, Gainsight)
Benefits
- Generous Time Off Program
- Wellness Benefits
- Financial Planning
- Career Growth
- Fun Perks
