Senior Solution Engineer - AI Knowledge

Showcase transformative AI. Shape smarter customer experiences. Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience?

Requirements

• 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant)
• Experience supporting CX, customer service, support, or knowledge management use cases
• Working knowledge of AI, machine learning, and search-related models
• Programming familiarity (Python, JavaScript) and experience working with APIs
• Ability to navigate medium and large enterprises with ease
• Consultative mindset backed by excellent storytelling and technical communication skills
• Experience representing the voice of the customer to product teams

Benefits

• Diverse and inclusive work environment
• Opportunities for growth and development
• Collaborative team
• Flexibility