Senior Solution Engineer - AI Knowledge
CoveoDallas, Texas, United States
Posted March 26, 2026
Full Time
About the Company
Coveo is a passionate company that thrives on collaboration, creativity, and consultative expertise.
Job Description
The Senior Solution Engineer will partner with prospects to showcase transformative AI and shape smarter customer experiences. They will guide customers in understanding Coveo's Service & Knowledge solutions and conduct technical discovery to assess fit and capture requirements.
Requirements
- 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant)
- Experience supporting CX, customer service, support, or knowledge management use cases
- Working knowledge of AI, machine learning, and search-related models
- Programming familiarity (Python, JavaScript) and experience working with APIs
- Ability to navigate medium and large enterprises with ease
- A consultative mindset backed by excellent storytelling and technical communication skills
- Experience representing the voice of the customer to product teams
- Comfortable with travel up to 30–50%
Benefits
- Flexible work environment
- Professional development opportunities
- Competitive salary and benefits
- Recognition and reward programs
- Employee assistance programs