The Customer Enablement Team Lead is responsible for leading a specialist team responsible for onboarding new accounts, delivering customer enablement tools, managing key customer programs, coordinating events and communications, analytics and reporting, and providing back-of-house support to elevate the customer experience across Australia and New Zealand.
Requirements
- Demonstrated experience in sales enablement, sales operations or commercial support within a sales organisation
- Experience in leading a team and industry experience across animal health will be advantageous
- Advanced analytical skills with demonstrated experience using CRM systems (e.g., Salesforce, Dynamics, HubSpot)
- Collaboration skills and the ability to navigate through a matrix organisation and to manage complex customers
- Excellent organisational skills and the ability to manage time and priorities
Benefits
- Generous discounts on our range of animal health food & enrichment products
- Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources
- Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave
- Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations)
- Free 24/7 access to our Employee Assistance Program
- Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards
- Professional development through our Leadership Development & Emerging Leadership courses
- Access to annual flu vaccinations
- Annual volunteer days