Sr. Operations Agent - Time Critical - Weekend Shift (Thur-Sun 04:00-14:00 HKT)
Crane Worldwide LogisticsSan Po Kong, HKG, Hong Kong Special Administrative Region
Posted February 9, 2026
Full Time
About the Company
Crane Worldwide Logistics is a family‑run, privately owned firm that delivers integrated logistics, supply‑chain, and trade‑advisory services worldwide. Leveraging in‑house technology and a flat organizational structure, the company offers real‑time visibility and rapid decision‑making across air, ocean, rail, and trucking, including specialized services such as battery logistics, customs brokerage, and cargo insurance. Its global footprint is built on long‑term partnerships and organic growth, enabling strategic investment where clients need support. The organization’s culture emphasizes a can‑do attitude, community impact through Crane Cares, and a commitment to excellence that distinguishes it in an ever‑changing market.
Job Description
The Sr. Operations Agent will be responsible for documentation, shipment routing, rate negotiation, brokerage coordination, sales support, freight bill auditing, customer service, and relationship management. Key responsibilities include generating and reviewing airline bills, maintaining accurate records, analyzing cost-time trade-offs, negotiating rates, monitoring carrier performance, and resolving brokerage issues.
Requirements
- High School Diploma or GED
- 3 years' experience in freight operations, logistics, or a related field
- 2 years' experience with motor carriers, freight forwarders, or express couriers