Technical Support Engineer

We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products are integrated into new high-tech commercial buildings to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others.

Requirements

• Bachelor’s degree in a technology field or 3+ years of relevant industry experience.
• 3+ years installing, configuring, and/or supporting technology for Commercial, Residential, AV.
• Knowledge of Networking (Multicast, Dante, AES67) and Diagnostics.
• Crestron Home, D3 Pro Lightning, and Residential Installation.
• Familiar with Linux OS.
• Programming knowledge in C#, CSS, and HTML5 is preferred but not required.
• Knowledge of Commercial / Residential Audio Video technologies and applications.
• Ability to read and interpret system schematics, floor plans, etc.
• Collect and interpret system-level data for analysis.
• The ability to clearly document the issue, steps taken and thought process behind the path of investigation.
• Able to clearly and professionally communicate technical information to varying audiences.
• The ability to think outside-the-box and understand how minute data points can affect the larger picture.
• Ability to troubleshoot/create demo programs written in native Crestron platforms.
• Knowledge of Exchange/O365/Active Directory.
• Must be able to lift and maneuver up to 50 pounds.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• 401K with company match
• Paid Time Off
• Holidays
• On-site Amenities at NJ Headquarters & TX Facilities
• Crestron Market Cafes
• Fitness Centers