Client Services Specialist

We are seeking a Client Services Specialist to leverage their medical assistance case management experience to professionally support our travelling and domestic populations. The successful candidate will be responsible for managing all ongoing and complex cases through to completion, including outpatient, inpatient, medical transportation cases, and billing cases.

Requirements

• Previous demonstrated experience working as a Medical Assistance Coordinator/Global Operations Coordinator
• Ability to work well under pressure in a fast-paced environment
• Demonstrated ability to take ownership of problems and resolve them
• Effective time management and the ability to prioritize workload
• Excellent communication skills – verbal, written, and interpersonal in both German and English
• Collaborative approach to role and service delivery
• Can-do will-do attitude
• Fluency in a third language, including a European or Asian language, is an asset but not essential