Digital Adoption Specialist

Crisis24 is a global, AI-enhanced provider of travel risk management and other services. We're looking for a Digital Adoption Specialist to design intuitive in-product experiences for our SaaS platform.

Requirements

• 3+ years of experience in digital adoption, instructional design, product enablement, SaaS onboarding, product marketing, or related roles.
• Hands-on experience with Digital Adoption Platforms (DAPs) and creating in-app experiences.
• Strong collaboration skills and a user-first mindset.
• Grammar-loving word nerd with outstanding written communication skills.
• Ability to transform complex workflows into clear, intuitive user guidance.
• Curiosity, creativity, and a passion for crafting scalable, in-product learning solutions.

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Tuition Reimbursement