Renewal Specialist

Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. As a Renewal Specialist, you will provide support to our Account Management Team by managing the contract renewal process for select accounts, digitally managing agreements, and assisting external clients with account questions, additions, or deletions, etc.

Requirements

• 2-4 years' experience in sales, sales support, or customer service
• Excellent active listening, communication, organization, and follow-through skills
• Proven time management with ability to manage multiple projects and prioritizing competing tasks
• Ability to understand clients' business and fit with Crisis24 Integrated Risk Management products and services
• Strong interpersonal skills including oral and written communications
• Experience with CRM software (e.g. Salesforce), MS Office, MS Teams, SharePoint, and Help Desk Support Software
• Bachelor's degree required or relevant proven experience