Workforce Management Scheduler Analyst
Cross Border TalentsEssen, North Rhine-Westphalia, Germany
Posted January 6, 2026
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Experienced Workforce Management Scheduler Analyst is wanted to join our clients team in Essen, Germany.
Requirements
- Fluency in English (minimum C1 level)
- At least 2 years of experience in a customer service or call center environment
- Strong problem-solving abilities
- Proficient in using Google Suite and Microsoft Office applications
Benefits
- Competitive salary
- Relocation assistance
- Private health insurance
- Working as part of a dynamic and multicultural team
- Regular fruit deliveries
- Free drinks
- Employee wellness schemes