We are seeking a dynamic and motivated Aftermarket Sales Representative (ASR) to join our team, responsible for generating service and parts business by building relationships with new customers in an assigned territory.
Requirements
- Manage customer accounts and requirements effectively.
- Develop new service and parts business within the assigned territory through prospecting, service presentations, and timely follow-up of leads.
- Generate new service revenue for the branch by securing repair orders across core and non-core product lines.
- Identify and sell Planned Maintenance Program (PMP) agreements to new customers.
- Negotiate tailored service and training agreements with new and existing customers.
- Process customer orders courteously, efficiently, and in a timely manner.
- Respond to sales leads within agreed KPI timeframes.
- Build sustainable, trust-based relationships through clear and proactive communication.
- Utilise the Customer Relationship Management (CRM) system to record all customer interactions.
Benefits
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.