Technical Support Specialist

As a Technical Support Specialist, you will help customers solve problems in the Crunchtime platform, troubleshoot issues, and develop processes to improve customer support. You will work with a distributed/remote team and have opportunities to grow within the company.

Requirements

• Experience working with a distributed/remote team across multiple time zones
• Knowledge of Java, Javascript, JSON, and XML
• Understanding of Rest APIs
• Experience with Jira, Confluence, and Zendesk
• Familiarity with AWS and Airtable
• Bilingual with one language being English

Benefits

• Great mission-driven team members from diverse backgrounds
• Competitive pay
• Opportunity to work in an open environment on solutions that are reshaping the way businesses operate
• Ability to have a significant impact