Senior Customer Success Manager

Crusoe is seeking a Senior Customer Success Manager to drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. The role involves developing and maintaining strong customer relationships, providing technical guidance and support, and staying up-to-date with industry trends and technical advancements.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Proven experience in customer success, technical account management, or a similar role in a technology-driven environment
• Strong technical foundation in cloud computing platforms, AI, and ML technologies
• Excellent interpersonal, communication, and presentation skills
• Demonstrated ability to build relationships at all levels within an organization

Benefits

• Hybrid work schedule
• Industry competitive pay
• Restricted Stock Units in a fast growing, well-funded technology company
• Health insurance package options
• Employer contributions to HSA accounts
• Paid Parental Leave
• Paid life insurance, short-term and long-term disability
• Teladoc
• Pet-friendly offices
• 401(k) with a 100% match up to 4% of salary
• Generous paid time off and holiday schedule
• Cell phone reimbursement
• Tuition reimbursement
• Subscription to the Calm app
• Company paid commuter benefit; $200 per pay period