We are seeking a Strategic Account Manager to interact with decision-makers at Fortune 1000 companies and their law firms to help them grow and protect their global brands online.
Requirements
- 3+ years B2B Account Management experience
- Comfort and experience working with B and C-level executives
- A history of detail-oriented, multi-tasking in a deadline-driven, dynamic environment
- Excellent analytical and problem-solving skills
- Ability to think proactively and strategically to meet the clients’ needs
- Relentless dedication to outstanding customer service
- Ability to handle escalated client issues with a steady hand
- Excellent communication and organizational skills (verbal and written), as well as ability to think quick on your feet
- Strong negotiation skills and business acumen
- Quick learner with a demonstrated passion for technology and the Internet ecosystem
- Ability to work as part of a team and collaborate effectively with colleagues
- Salesforce CRM experience preferred, but not required
- Intellectual Property, Domain Name, Brand Protection, SSL, DNS Hosting or Phishing background preferred, but not required
- Multi-lingual preferred, but not required