Technical Support Analyst Lead
CSGIndia
Posted March 2, 2026
Full Time
About the Company
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most.
Job Description
We are looking for a Technical Support Analyst Lead who will manage a small team, provide guidance and mentorship, and drive day-to-day operational activities.
Requirements
- Bachelor's degree in computer science, Computer Information Systems, or a related discipline
- 9-14 years of work experience in software industry and application support experience
- Sound knowledge on Billing and Rating
- Good knowledge of Telecommunication environment and customer services procedures
- Experience working with CSG products (Encompass(Singleview)/CSG Activation(IAT-Interactivate)) and having good knowledge
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship