Assistant Community Manager | Mill City Apartments & Altitude Residences

This multi-site position is responsible for assisting in the management and operations of a residential property. Use leadership skills to drive revenue, maximize profits and ensure quality.

Requirements

• Assist in the management of the property in accordance with CSM policy and procedures
• Prompt collection of rent and initiating Unlawful Detainer process when necessary
• Ensure inspections of each unit during check-in and check-out
• Support the Community Manager in implementing changes to operations
• In the absence of the Community Manager ensure that a responsible person is available for building emergencies at all times
• Participate in community activities and other projects as assigned
• Responsible for assisting in the management of department expenses and deposits
• Responsible for assisting in effective labor management
• Follow CSM procurement guidelines and applies good business judgment
• Provide support for administrative and accounting tasks as needed
• Help manage and maintain company assets
• Actively solicit business to achieve occupancy and rental goals of the property
• Ensure that prospective residents are reached through advertising and further markets the property
• Responsible for accurate preparation and administration of all leasing activities
• Assist resident management in the completion of market studies and online/local advertising
• Ensure residents needs and concerns are responded to in a professional and timely manner
• Maintain physical asset to provide a welcoming and pleasant environment for residents
• Assist Community Manager in walking the property on a periodic basis
• Work side by side with staff to train and model appropriate resident service standards
• Assist in the training of employees as directed
• Analyze quality issues, identifies training needs and ensures implementation to improve results
• Utilize available resources and adhere to CSM training policies
• Ensure CSM training requirements are met
• Conduct routine inspections of operations to maintain standards per CSM, local, state and federal regulations
• Ensure a clean and safe work environment
• Need to be available to assist in any natural/catastrophic disaster
• Assist in the interviewing, hiring, coaching, and development of assigned employees
• Work with Community Manager to motivate staff
• Keep Community Manager informed of any performance or employee relations issues
• Responsible for effective self/workload management
• Demonstrate clear written and verbal communication skills
• Promote collaboration and a positive, professional work environment
• Adhere to CSM attendance policy and grooming/appearance/dress code standards
• Attend all required meetings
• Adhere to all CSM Standard Operating Procedures and Fair Housing laws

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Paid Time Off
• Life Insurance