Customer Service Team Leader

Customer Service Team Leader job at Culligan UK to manage Tier 2 Specialist Support team, driving service excellence and developing specialist capability.

Requirements

• Proven leadership skills with the ability to inspire and develop a high-performing team
• Strong knowledge and demonstrated skills in utilising a CRM effectively
• Customer-focused mindset, ensuring the best outcomes for customers, shareholders, and the business

Benefits

• 23 days' holiday + Bank Holidays
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Cycle to Work scheme available
• Employee rewards and discounts
• Option to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform
• Free onsite parking
• Life Assurance