MSP Technology Alignment Manager
Culture FitsKnoxville, Tennessee, United States
Posted March 11, 2026
Full Time
About the Company
Culture Fits has built a 15‑year reputation as a recruitment specialist that prioritizes both technical and cultural alignment, ensuring new hires integrate seamlessly into teams and deliver consistent, positive customer experiences. The firm offers a broad portfolio of managed service provider (MSP) and managed security service provider (MSSP) solutions, along with expertise in cyber‑security, information security, and industry‑leading platforms such as Trumethods, EOS, Kaseya, and ConnectWise. By combining rigorous talent assessment with deep technical knowledge, Culture Fits helps organizations reduce conflict, enhance collaboration, and maintain a cohesive workplace culture. Its unique blend of veteran recruitment experience and hands‑on security services positions it as a trusted partner for companies seeking both top talent and robust IT protection.
Job Description
The Technology Alignment Manager (TAM) is responsible for building long-term trusted relationships with clients while ensuring their technology environment aligns with business goals, security standards, and operational best practices.
Requirements
- 5+ years of experience in an MSP, IT consulting, or technology leadership role
- Experience serving as a technical advisor, vCIO, TAM, or service delivery leader
- Strong understanding of modern IT environments including: Microsoft 365, Cloud platforms, Networking and infrastructure, Cybersecurity fundamentals, Backup and disaster recovery
- Ability to translate technical insights into business-focused recommendations.
- Strong presentation and communication skills with the ability to engage executive stakeholders.
- Experience reviewing service metrics and using data to drive operational improvements.
