Sr. IT Service Management Specialist
Current OpeningsVirginia, United States
Posted March 2, 2026
Full Time
About the Company
We are a trusted career partner that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide.
Job Description
Join our dynamic team as a Senior IT Service Management Specialist and play a pivotal role in maintaining the health and efficiency of our ServiceNow platform.
Requirements
- Extensive experience managing and administering ServiceNow
- Hands-on development expertise with custom workflows, scripts, and system integrations within ServiceNow
- Deep understanding of ITIL frameworks and ITSM best practices
- Proficiency in JavaScript, with working knowledge of SQL, HTML, and CSS
- Strong problem-solving skills, with the ability to perform root cause analysis
- Excellent communication skills for effective collaboration and user support
- Familiarity with IT security policies and cybersecurity principles in a government setting
Benefits
- Comprehensive health, dental, and vision coverage
- 401(k) retirement plans
