Customer Care Specialist

Cuscal is a payments innovation company that enables seamless, secure solutions for Australians. We are looking for a Customer Care Specialist to join our team and protect the financial wellbeing of our client's customers and minimize fraud losses.

Requirements

• Previous experience providing customer support
• Understanding of key current and emerging financial crime risks and impacts
• An understanding of or a high-level interest in the key principles of financial crime management
• Availability to work ~38 hours per week on a rotating 7 day roster

Benefits

• Good pay
• Great culture
• Flexible work arrangements through hybrid model
• Wide range of financial, lifestyle, health & wellbeing benefits
• Industry-recognised qualifications