Fraud Officer

Fraud Officer role at Cuscal, protecting customer financial wellbeing, handling customer interactions, and mitigating fraud. Excellent customer service and analytical skills required. Full-time position with hybrid work model and competitive benefits.

Requirements

• Previous experience providing customer support
• Understanding of key current and emerging financial crime risks and impacts
• Analytical skills to identify fraud trends and risks
• Availability to work ~38 hours per week on a rotating 7 day roster

Benefits

• Competitive pay
• Diverse and inclusive workplace
• Flexible work arrangements
• Financial, lifestyle, health & wellbeing benefits
• Industry-recognised qualifications and career development