Guest Services Coordinator - Call Center
CW TalentWilliamsburg, Virginia, United States
Posted March 11, 2026
Full Time
About the Company
A private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world.
Job Description
The Guest Services Coordinator position follows up with guests, manages daily correspondences, and assists with group reservations. The role requires exceptional communication skills, a positive attitude, and the ability to work nights, weekends, and holidays.
Requirements
- High school diploma or equivalent
- Customer service experience, hotel or call center experience
- Proficiency in Microsoft Office suite: Outlook, Word and Excel
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance