D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region, delivering innovative and superior services and solutions to industry-leading clients. We are looking for a Service Desk Agent L1 with German to join our team in Prague, CZ, for a night shift, fully remote within EU.
Requirements
- Fluent German and English language skills
- Advanced MS Office apps knowledge
- Strong problem solving/analytical abilities
- Good communication skills
- Attention to detail and ability to multi-task
- Ability to work independently and effectively
- Readiness to follow direction and best practices
- Planning and organizing skills
- Team player and supportive personality
- Candidate must declare Criminal record extract not older than three months
Benefits
- Broad range of activities, tasks, and projects
- Flexible working conditions
- Minimum 5 weeks of vacation
- Paid sick days
- Meal vouchers
- Vouchers (B-day voucher, wedding, and new born surprise)
- Contributions to wellness programs (multisport card)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits