Service Desk Agent L1 with German- night shift

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region, delivering innovative and superior services and solutions to industry-leading clients. We are looking for a Service Desk Agent L1 with German to join our team in Prague, CZ, for a night shift, fully remote within EU.

Requirements

• Fluent German and English language skills
• Advanced MS Office apps knowledge
• Strong problem solving/analytical abilities
• Good communication skills
• Attention to detail and ability to multi-task
• Ability to work independently and effectively
• Readiness to follow direction and best practices
• Planning and organizing skills
• Team player and supportive personality
• Candidate must declare Criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Flexible working conditions
• Minimum 5 weeks of vacation
• Paid sick days
• Meal vouchers
• Vouchers (B-day voucher, wedding, and new born surprise)
• Contributions to wellness programs (multisport card)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits