Customer Service Tech-East IA
D.R. HortonIowa City, Iowa, United States
Posted March 18, 2026
45000 - 51000 USD
Full Time
About the Company
D.R. Horton, Inc. is a publicly traded company on the New York Stock Exchange, founded in 1978, and engaged in the construction and sale of high quality homes.
Job Description
D.R. Horton, Inc. is seeking a Customer Service Technician to maintain high customer satisfaction among homeowners by facilitating warranty requests and resolving issues.
Requirements
- Evaluate homeowner repair issues to determine if they are warrantable items
- Process written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
- Perform necessary repairs to homes such as carpentry work, drywall, texture repair and painting
- Schedule and manage subcontractors to make designated warranty repairs
- Follow up with homeowners to ensure concerns are addressed in a timely and professional manner
Benefits
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits