Customer Service Advocate
Daniels HealthMinnesota, United States
Posted October 21, 2025
48000 - 50000 USD year
Full Time
About the Company
Daniels Health is a global leader in medical waste management, dedicated to enhancing healthcare safety through innovative solutions. Their flagship product, the Sharpsmart collector, has been recognized as the safest sharps container worldwide. Daniels offers a range of services including reusable containers, education, and sustainable waste management, committed to protecting both healthcare workers and the environment.
Job Description
Daniels Health is seeking a Customer Service Advocate to join their team in Shakopee, MN, to support growth by ensuring seamless customer interactions. This role focuses on communication, problem-solving, and maintaining a high level of service to customers across various channels. The position requires a collaborative team player with strong communication and attention to detail.
Requirements
- Minimum 2 years of customer service experience
- Strong relationship-building skills
- Proficiency with Microsoft Office
- Experience with Salesforce and ERP systems (highly valued)
- Excellent written and verbal communication
- Flexibility to work weekends/holidays
- Mindset for process improvement
Benefits
- Medical
- Dental
- Vision Insurance
- Short-Term Disability
- Life Insurance
- Long-Term Disability and Accident Insurance
- 401K Matching Plan
- Permanent Position
- Job Stability
- Comprehensive Benefits
