Customer Service Representative
EADS HealthUnited States
Posted December 22, 2015
Full Time
About the Company
Nathan, a Cadmus Company, is an international economic and analytics consulting firm providing practical solutions to government and commercial clients globally. Specializing in areas like international development, litigation, infrastructure finance, and regulatory consulting, Nathan offers comprehensive analysis, technical advice, and strategic solutions for sound decision-making. With offices in the US, London, India, and over 40 program offices worldwide, Nathan is renowned for its technical and service excellence.
Job Description
This Customer Service Representative role focuses on providing support to clients, understanding their goals, and troubleshooting issues. The role involves maintaining product knowledge, improving customer care processes, and resolving problems efficiently. The company is seeking an individual with a strong work ethic and excellent communication skills.
Requirements
- Prior applicable experience in a technical support or professional services environment
- A 4 year degree and/or 5+ years of demonstrated industry experience
- Demonstrated analysis, problem solving and troubleshooting expertise
- Comfortable interacting with all levels of management and roles within the client organization
- Excellent communication and presentation skills
- Detailed, organized and results oriented
