Sr Software Engineer- Customer Experience Intelligence (CXI)

Databricks is seeking a Sr Software Engineer to shape the future of how the company supports customers at scale by designing intelligent, AI-powered systems that make support faster, smarter, and more effortless.

Requirements

• BS or higher degree in Computer Science or a related field
• Experience in large projects similar to those described, including automation tooling, distributed systems, and API’s
• Extensive full stack development experience
• Proven success designing and deploying production-grade automation in complex technical environments
• Hands-on experience with ML-assisted systems, decision support, or agentic automation
• Deep familiarity with distributed data platforms, developer tooling, and large-scale infrastructure systems
• Understanding of multi-cloud environments (AWS, Azure, GCP), compliance, and security constraints

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance