We are seeking a experienced ServiceNow Solution Architect to lead the end-to-end migration of our internal IT service management platform to ServiceNow. As a key member of our team, you will be responsible for defining the target architecture, designing integrations and data flows, and driving data migration strategy.
Requirements
- Proven ServiceNow Solution Architect experience leading enterprise migrations or large-scale platform implementations.
- Deep knowledge across ServiceNow modules (ITSM, CMDB/Discovery, ITOM, ITSM integrations); hands-on configuration and development experience.
- Strong experience with data migration: discovery tools, data mapping, transformation, reconciliation and validation.
- Solid integration architecture skills: REST/SOAP, MID Server, LDAP/SSO, webhooks, message queuing patterns.
- ServiceNow certifications (CSA or higher, CIS, CIS-ITOM desirable) and solid ITIL/enterprise process knowledge.
- Excellent stakeholder, workshop and communication skills—able to influence senior leadership and technical teams.
- Experience establishing governance, CI/CD and source-control for ServiceNow development.
- 7+ years in enterprise architecture or solution architecture roles, with evidence of delivering business outcomes from platform changes.
Benefits
- Flexible working arrangements
- Professional development courses
- Collegial and flat-structured environment
- Recognition and value for contributions
- Social events and chill-out spaces