Account Director
DataEQCape Town, Western Cape, South Africa
Posted September 2, 2024
Full Time
About the Company
DataEQ uses social media and other customer feedback data to help our clients generate better CX insights, manage risk, improve conduct reporting and optimise social customer service.
Job Description
We are looking for an Account Director to join our South African Client Service team. The successful candidate will work closely with the Head of Client Service, heading up a portfolio of clients across various industries.
Requirements
- A tertiary qualification
- 5+ years experience in a senior client service role
- Proficiency in MS Word, PowerPoint, and Excel
- Analytical problem solving and attention to detail
- Outstanding communication skills in writing and in person
Benefits
- Generous annual leave
- Market related remuneration packages
- Regular company status meetings
- Paid sabbatical after 5 years of service
- Fully remote work environment
- A solid work from home set up
- Optional Pension Fund, Medical Aid and Group Life
- Personal development budget
- Bi-monthly team socials
- Talented colleagues and an open culture