Senior Account Manager
DataEQCape Town, Western Cape, South Africa
Posted May 30, 2024
Full Time
About the Company
DataEQ uses social media and other customer feedback data to help large enterprise brands generate better CX insights, manage risk, and improve conduct reporting.
Job Description
DataEQ is looking for a Senior Account Manager to join their South African Client Service Team. The ideal candidate will have 3+ years of experience in a similar role and a strong understanding of qualitative and quantitative methodologies. The role involves managing client relationships, analyzing data, and driving business growth. The company offers a dynamic and inclusive culture, flexible working hours, and a range of benefits including generous annual leave and a sabbatical benefit after 5 years of service.
Requirements
- Tertiary qualification
- 3+ years experience in a similar role
- Proficiency in MS Word, PowerPoint, and Excel
- Analytical problem-solving and attention to detail
- Outstanding communication skills
- Ability to work flexibly in a fast-paced environment
- Curious and always learning personality
- Target-driven and determined individual
Benefits
- Generous annual leave
- Market related remuneration packages
- Regular company status meetings
- Sabbatical benefit after 5 years of service
- Paid optional co-working space
- Meeting-free days
- Solid work from home setup
- Optional Medical Aid
- Compulsory Pension and Group Life
- Personal development budget
- Regular team socials