Contact Center Manager

DATAMARK, Inc. is seeking an experienced and dynamic Contact Center Manager to lead our BPO contact center operation, overseeing all aspects of operations, managing staff, and implementing best practices.

Requirements

• Develop and execute strategic plans
• Monitor performance metrics
• Hire and train new staff
• Ensure compliance with organizational standards and regulations

Benefits

• All benefits required by law
• Life insurance
• Savings plan
• Paid training