Technical Support Agent
Datamark, Inc.Chihuahua City, Chihuahua, Mexico
Posted July 16, 2025
Full Time
About the Company
No company description available.
Job Description
Join DATAMARK as a Technical Support Agent to provide technical support to clients, troubleshoot issues, and maintain high customer satisfaction.
Requirements
- Associates degree in Computer Science or related discipline with computer classes
- Minimum of two (2) year of programming experience in and strong knowledge of one or more of the following technologies: SQL Database, Read system log files, PHP, Sharepoint
- Demonstrated analytical skills with the ability to problem-solve with customers
- Knowledgeable about Help Desk activities
- Customer relationship skills in a call center environment and the ability to collaborate with all business units
- Strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals
- Effective verbal and written communication skills with the ability to listen and communicate with technical and non-technical clients
- Bilingual (Spanish/English C1)
Benefits
- Life Insurance
- Savings fund
- Paid Training
- All legal benefits