Staff Software Engineer, Infrastructure
DecagonSan Francisco, California, United States
Posted December 8, 2025
Full Time
About the Company
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience.
Job Description
Decagon is hiring a Staff Software Engineer, Infrastructure to design, build, and operate production infrastructure for high-scale, low-latency systems. The role involves owning critical services end-to-end, improving reliability and performance, and creating paved-paths that let every Decagon engineer ship confidently.
Requirements
- 8+ years building and operating production infrastructure at scale
- Depth in at least one area across Core/Data/AI-ML/Platform/Voice, with curiosity to learn the rest
- Proven track record meeting high availability and low latency targets
Benefits
- Medical, dental, and vision
- Flexible time off
- Daily lunch/dinner & snacks in the office