Sr. Enterprise Account Manager

Deep Sync is seeking a proactive, commercially-minded, and highly organized Senior Enterprise Account Manager to lead strategy, support, and execution against customer roadmap and objectives. This role is responsible for owning day-to-day operations across complex enterprise accounts, including retailers, financial services organizations, ad tech companies, and national brands.

Requirements

• 8+ years of experience in Account Management, Client Services, Customer Success, or Technical Account Management supporting enterprise clients
• Direct experience in the identity, data, cloud, or privacy space, including identity resolution, onboarding, data matching, measurement, or clean rooms
• Experience operating within structured account frameworks or operating playbooks
• Strong understanding of enterprise client dynamics, long buying cycles, and complex delivery environments
• Excellent verbal and written communication skills, with confidence leading client meetings and working sessions
• Highly organized with strong attention to detail, documentation, and follow-through
• Proven ability to be proactive, surface risks early, and manage execution independently
• Bachelor's degree preferred; equivalent professional experience considered
• Experience working in advertising, marketing technology, or data-driven media environments
• Prior experience supporting or working directly with large enterprises such as national retailers, financial institutions, CPG brands, or large technology companies
• Background as a Technical Account Manager, Solutions Consultant, or in a technically adjacent client-facing role is a plus
• Familiarity with privacy frameworks, consent management, and enterprise data governance
• Strong collaboration, communication, relationship management, and problem-solving skills

Benefits

• Flexible Time Off (FTO) and company-recognized holidays
• Comprehensive health coverage including Medical, Dental, Vision, and HSA options
• Company-paid Life Insurance and AD&D, with additional voluntary coverage available
• Short-Term and Long-Term Disability insurance
• Critical Illness and Accident insurance
• 401(k) plan with employer matching