Customer Onboarding Manager | APJ
DeepLChiyoda, Japan
Posted September 22, 2025
Full Time
About the Company
DeepL is a global communications platform powered by Language AI, offering human-sounding translations and intelligent writing suggestions since 2017. The company serves over 100,000 businesses and millions of individuals, enabling effective communication across language barriers while prioritizing enterprise security. DeepL's distinctive approach empowers users to reach new markets, enhance productivity, and express ideas clearly.
Job Description
DeepL is a global communications platform powered by Language AI seeking a Customer Onboarding Manager to manage the onboarding of new clients and existing customers. This role involves leading customers through implementation plans, coordinating cross-functional collaboration, and improving the onboarding process. The company emphasizes a dynamic team, innovative culture, and employee well-being.
Requirements
- 3+ years of experience in client-facing software implementation or account management.
- Proven success managing implementations on time and within scope.
- Fluency in Japanese and working proficiency in English.
- Solutions-oriented mindset.
Benefits
- Competitive benefits
- Exciting work culture
- Opportunities for growth
