IT Support Spezialist - 1st Level (w/m/d)
deeploiBerlin, Germany
Posted January 30, 2026
Full Time
About the Company
deeploi is a Munich and Berlin-based IT services company that delivers a complete, on-premise IT department through a single, highly automated platform. Their core focus areas include rapid onboarding of new hires, streamlined device provisioning, end-to-end cybersecurity, GDPR/ISO compliance, and real-time asset visibility. What sets deeploi apart is the blend of intelligent automation with dedicated human supportânew hires can be onboarded in under five minutes, devices are secured from the start, and IT incidents receive a response within 15 minutes. With a portfolio of over 10,000 devices and a customer satisfaction rating of 98%, deeploi serves more than 150 companies across Europe, from startups to large consultancies, while fostering a culture of startup ambition, humor, and genuine teamwork.
Job Description
We seek bright brains to join the IT revolution and build Europeâs #1 IT Operating System as an IT Support Specialist. You will be the first point of contact for technical inquiries from our customers and users and prioritize, document, and process support tickets reliably.
Requirements
- Successfully completed an education as a qualified computer scientist for system integration or have already gained experience as an IT support employee.
- Speak German and English at C1 level.
- Act with a strong service-oriented mindset and prioritize customer-centric, self-employed, and solution-oriented work.
- Work with a hands-on mentality.
- Have an interest in continuing to develop and improve your technical skills.
Benefits
- Public transport ticket
- Swapfiets
- Urban Sports Club
- Corporate benefits
