Branch Experience Specialist I (Floating Teller) - Santa Fe, NM

The BXP Specialist provides professional, friendly, and efficient service to members by assisting with financial transactions and account management. The role promotes member education, identifies opportunities to recommend credit union solutions, and ensures compliance with regulations while contributing to the success of the branch and organization.

Requirements

• Assist members of the credit union with their financial needs in a professional, friendly, knowledgeable, and timely manner.
• Process paying and receiving transactions to include: deposits, loan payments, cashiers checks, and issuance of gift and travel cards, closing accounts, stop payments, address file maintenance, answering questions about products and services, and problem resolution.
• Maintain and balance operating cash daily.
• Greet members/guests to establish rapport and direct to appropriate area.
• Promote a needs based member education culture within the branch to identify opportunities to promote credit union products and services to live DNCU’s mission of improving lives while meeting and/or exceeding established member education goals.

Benefits

• Medical, Dental and Vision insurance.
• 401(k) - Traditional or Roth
• Spanish Speaking Incentive
• Paid Time Off
• Eleven paid holidays/year
• Employee Assistance Programs (EAP), Short-Term & Long-Term disability
• Wellness Reimbursement Plan
• Educational Reimbursement Program
• Development Programs