Frontline Support Specialist

At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere.

Requirements

• Fluency in Arabic and English
• Strong written and verbal communication skills
• At least 2 years of relevant experience in a customer support, IT Helpdesk or solutions consulting role
• Strong ownership skills
• Excellent structure and organization abilities
• Solid communication skills
• Adaptability to provide stellar customer experience on any communication channel
• Strong collaboration skills
• Critical thinking and creative problem-solving
• Autonomy and confidence to be self-driven

Benefits

• Dedicated learning budget
• Weekly releases and new features
• Collaborative international team
• Rapidly scaling SaaS unicorn
• Regionally tailored rewards