Service Operations Coordinator
Delivery HeroBudapest, Hungary
Posted February 12, 2026
Full Time
About the Company
Foodora, part of the Delivery Hero Group, which is the world's pioneering delivery platform.
Job Description
Foodora is looking for a detail-oriented and proactive Service Operations Coordinator to support the smooth execution of day-to-day service operations.
Requirements
- 1-3 years of experience in a contact center or customer service role, preferably within e-commerce, quick commerce, or tech industries.
- Strong communication skills in either Norwegian/German AND English, both written and verbal.
- Comfortable using tools such as Google Workspace or Microsoft Office.
- Familiarity with CRM, ticketing, or operations platforms is a plus.
- Strong attention to detail and ability to follow through on tasks.
- Comfortable working in a fast-paced environment with shifting priorities.
- Team player with a problem-solving mindset and a willingness to learn.
Benefits
- Life, accident & health insurance (MetLife)
- SZÉP-card & Medicare health package
- foodora PRO & vouchers
- Mental health support & relaxing office massages
- In-house English lessons + LinkedIn Learning access
- Extra days off, AYCM partnership & all tools provided