Foodora is looking for a detail-oriented and proactive Service Operations Coordinator to support the smooth execution of day-to-day service operations.
Requirements
- 1-3 years of experience in a contact center or customer service role, preferably within e-commerce, quick commerce, or tech industries.
- Strong communication skills in either Norwegian/German AND English, both written and verbal.
- Comfortable using tools such as Google Workspace or Microsoft Office.
- Familiarity with CRM, ticketing, or operations platforms is a plus.
- Strong attention to detail and ability to follow through on tasks.
- Comfortable working in a fast-paced environment with shifting priorities.
- Team player with a problem-solving mindset and a willingness to learn.
Benefits
- Life, accident & health insurance (MetLife)
- SZÉP-card & Medicare health package
- foodora PRO & vouchers
- Mental health support & relaxing office massages
- In-house English lessons + LinkedIn Learning access
- Extra days off, AYCM partnership & all tools provided