Collections Specialist with German

Join our team as Collections Specialist to independently manage a moderately complex accounts receivable portfolio and serve as a subject matter expert (SME) for collections processes, tools, and escalation handling.

Requirements

• 2–4 years of experience in finance customer service, or a related field
• Experience in collections, accounts receivable, or order-to-cash processes is preferred
• Understanding of collections’ impact on cash flow, AR aging, allowances/reserves, write-offs, and close ourcomes
• Strong analytical and problem-solving skills with the ability to identify delinquency drivers, prioritize accounts effectively, and resolve complex payment issues
• Proficiency in ERP/AR systems (e.g., SAP, Oracle, NetSuite) and strong Microsoft Excel skills
• Ability to work independently, manage escalations, and recommend actions aligned with company policies and approval frameworks
• Excellent verbal and written communication skills with the ability to negotiate professionally and collaborate with cross-functional teams
• Proficiency in English (C1) and German (C1) is required to support our global customer base

Benefits

• Stable job in multinational company based on employment contract
• Working in flexible hybrid model -3 office days and 2 remote days per week
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning)
• Structured onboarding process and Buddy program for new joiners
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion
• Attractive benefits