Collections Specialist with German

Collections Specialist with German position is responsible for independently managing a moderately complex accounts receivable portfolio and serving as a subject matter expert for collections processes, tools, and escalation handling. The role focuses on accelerating cash flow, reducing delinquency, and protecting customer relationships through advanced analysis, structured root cause identification, and effective cross-functional collaboration.

Requirements

• 2–4 years of experience in finance customer service, or a related field
• Experience in collections, accounts receivable, or order-to-cash processes is preferred
• Understanding of collections’ impact on cash flow, AR aging, allowances/reserves, write-offs, and close ourcomes
• Strong analytical and problem-solving skills with the ability to identify delinquency drivers, prioritize accounts effectively, and resolve complex payment issues
• Proficiency in ERP/AR systems (e.g., SAP, Oracle, NetSuite) and strong Microsoft Excel skills
• Ability to work independently, manage escalations, and recommend actions aligned with company policies and approval frameworks
• Excellent verbal and written communication skills with the ability to negotiate professionally and collaborate with cross-functional teams
• Proficiency in English (C1) and German (C1) is required to support our global customer base

Benefits

• Stable job in multinational company based on employment contract
• Working in flexible hybrid model -3 office days and 2 remote days per week
• Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning)
• Structured onboarding process and Buddy program for new joiners
• Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion
• Attractive benefits