Customer Care Team Leader
Dentsply SironaEngland, United Kingdom
Posted February 23, 2026
Full Time
About the Company
Dentsply Sirona is the world's largest manufacturer of dental products and technologies, offering comprehensive solutions in preventive, restorative, orthodontics, prosthetics, endodontics, implants, imaging, instruments, and CAD/CAM. The company is known for its leading positions across consumables, equipment, technology, and specialty products, driven by a commitment to R&D and clinical education. Dentsply Sirona's culture emphasizes high performance, personal accountability, and innovation, aiming to improve the practice of dentistry globally.
Job Description
We are looking for a Customer Care Team Leader to manage an effective Customer Care Team, monitor performance, and implement development plans. The role requires strong commercial awareness, excellent communication skills, and experience in customer service and team management.
Requirements
- Experience in dealing with customers via phone & e-mail to solve all queries
- Minimum of 3 years experience of managing team
- Experience of, and ability to demonstrate delivering Customer Service excellence
- Demonstrated ability to review processes and procedures
- Computer literature Word, Ecel, Outlook, PowerPoint and all internal systems
Benefits
- Additional leave
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
