Service Manager Public Consulting

Devoteam is a leading international consultancy firm specializing in digital IT and AI transformations. As a Service Manager IV, you will be responsible for managing the internal organization of a government client, monitoring the development and delivery of ICT services, and ensuring they meet the needs of clients and users.

Requirements

• At least 5 years of experience within the government in the role of Service Manager
• Knowledge and experience with ITIL, Agile, SAFE, DevOps, SIAM, and BIO
• Proven experience with common service management tools such as ServiceNow, Topdesk, etc.
• Experience working in large complex government organizations or collaborations
• A minimum of a completed HBO or WO education

Benefits

• Excellent primary and secondary labor conditions
• Hybrid work week of 36 hours
• Very many development opportunities
• A clear career perspective in which individual development is central
• A lease car scheme or a generous mobility allowance
• Bonus system
• Fixed internet allowance
• Pension scheme